1. What types of products does Zero Medical offer?

We specialize in medical rehabilitation products such as wheelchairs, walkers, canes, rollators, shower chairs, grabber tools, and other elderly care and mobility aids.

2. Who are your products designed for?

Our products are designed for seniors, patients in recovery, and individuals with mobility challenges. They are also suitable for hospitals, rehabilitation centers, and home care use.

3. Are your products safe and certified?

Yes. Many of our rehabilitation products comply with international standards and certifications (such as CE/FDA, depending on the product). We carefully source from reliable manufacturers to ensure safety and durability.

4. Do you sell directly to individuals or only wholesale?

We mainly support B2B buyers, distributors, and retailers, but some of our products can also be purchased by individuals depending on order size and availability.

5. Can you customize products with my brand or logo?

Yes. We offer OEM/ODM services for many products, including custom packaging and logo printing. Minimum order quantities (MOQs) may apply.

6. How can I get a quotation?

Simply visit our product pages, note the product code or name, and contact us directly. Our team will reply with a detailed quotation including product specifications, pricing, and shipping details.

7. What shipping options do you provide?

We provide air freight, sea freight, express courier, and DDP (Delivered Duty Paid) solutions depending on your needs. Our logistics team will recommend the most cost-effective method based on your order volume.

8. How long does delivery usually take?

Delivery time depends on the product and destination. Standard orders usually ship within 2–4 weeks, while custom orders may take longer.

9. Do you provide quality inspections before shipping?

Yes. We conduct strict quality control (QC) inspections before shipment. Third-party inspections are also welcomed if required.

10. How can I contact your company?

You can reach us via the Contact Us page on our website, by email, or through WhatsApp. Our team is ready to assist with product details, quotations, or sourcing inquiries.